Our Services

The staff at Martlet Consulting Limited have a wealth of experience coving the major business functions across a myriad of corporate markets. Please read on to see some of our experience and get a flavour of some of our key clients.

Human Resources

Our philosophy is simple - making the most of people to ensure a business reaches its commercial potential.

Whether your requirement is for a specific project, additional resource to cover leave or for ad hoc strategic HR support, we can help.

Sales Growth

SALES MANAGEMENT

Recruiting a new sales force of 20.
Managing the production and implementation of a sales commission plan to motivate and reward ISP, Carrier and Bandwidth sales teams.

Monitoring and ensuring that the sales force met target.

BUDGET AND FINANCE

Setting and implementing budgetary control to achieve revenue targets.
Devising, implementing and controlling processes to ensure revenue tracking.

Controlling an overhead budget in excess of £15m per annum.

MARKETING

Identifying trade fares and conferences and ensuring that the company was correctly represented. Organised the company attendance at Telecom Geneva.
Devising and producing marcomms in support of all products.

PRODUCT MANAGEMENT

Monitoring product managers so as to ensure new products were competitive within the market place and to show a rapid return on investment.
Developing and maintaining products through the product life-cycle

Change Management

This software testing company’s business was mitigating the technological risks inherent to the development, implementation and integration of software and IT applications. As the Chief Operating Officer, our interim manager was tasked to implement a sweeping raft of changes to empower employees thereby increasing profitability and operational efficiency.

Our interim manager was recruited onto the permanent staff of the company but soon became aware that his level of experience and increased cost was not required. In various meetings and papers he made it known that his position was not required and that it should be replaced by a lower paid and less experienced resource. The owner of the company readily accepted this advice and implemented his recommendations.

The initiatives that our interim manager instigated led to:

A reduction in manpower costs in excess of £200k.
The re-alignment of responsibilities giving rise to a further saving in excess of £100k.
The launch of marketing initiatives aimed at raising the company’s profile within the industry.
A recruitment campaign aimed at diluting the technical focus of Principal Consultants with a more generalist outlook .
He also led an initiative to take the company from “International to Global”.

As Business Manager (Acting Director) of the International Carrier Services Division of a global telecomms provider our interim manager was tasked with growing the sales function. During his 2 years with the company he was responsible for:

Our HR consultant, Katie Renwick, is a senior HR professional who is able to add enormous value to commercial strategy on a permanent or interim basis.

About Katie - An effective leader who can quickly build and cement lasting and productive working relationships that allow her to gain a thorough understanding of the challenges facing an organisation so as to design and implement highly effective controls and processes to capitalise on the effectiveness of human resources. She has considerable senior management experience within public and private organisations operating in global retail, biotech, financial services, recruitment and technology industries and has helped them to implement strategies to maximise reward, resourcing, organisational development and all aspects of employee relations.

Recent assignments have included the following projects and activities:

Business process engineering – leading project team in financial services business specialising in the flexible workers industry in relation to Agency Workers Regulations (2010).
Executive support and coaching – facilitating business strategy reviews, coaching senior managers and business leaders in order to maximise their personal contribution towards a business goal.
Organisational Development projects - facilitating organisational design, creating and implementing skills matrices, definition and launch of leadership / management development programmes, creating and establishing personal development feedback tools and performance management systems, defining and implementing organisational restructures including redundancy programmes.
Employee Relations strategy – designing and implementing organisational restructures including redeployment and redundancy, handling employment tribunal claims (including representation), disciplinary / grievance strategy and issue resolution including process review and training.
Engagement projects – Investors in People accreditation, employee engagement surveys, employer branding and internal communication initiatives.
Reward - defining and implementing reward strategies to attract and retain key individuals to an organisation.

Business Turnaround

In June 2001 Martlet Consulting’s interim manager was appointed General Manager (Managing Director) of Ajilon Consulting (UK) Limited. His task was to take an ailing, loss-making organisation and transform it into a profit centre thereby returning share-holder value.

The company started to make a loss as it passed from US to UK control. It’s principal business was the provision of IT specialist support to blue chip companies. The company lacked direction, control and sales activity; the consequential loss was £1m in the 6 months prior to his arrival, during his tenure he:

Reduced operating costs by over 75% and instigated a wide-ranging redundancy programme which showed a £2m annual saving.
Turned the company to making a profit within 5 months. Operating at a Gross Margin in excess of 30%.
Instigated wide-ranging personnel and operational changes that led to a 20% increase in Turnover.
Reported a profit of £380k in 2003 on £7.9m turnover.
Exceeded 2004 budget reporting a profit of £560k on £5.5m turnover.
Increased revenue generating headcount from 56 to 200+.
Represented the company winning bids in excess of £15m.